Privacy & Data Protection

Protecting your data is as important to us as food quality.

Effective Date: 10th, January 2026

1. Overview

Nanuri Food Sdn Bhd (“we”, “us”) is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy outlines how we collect, use, and safeguard your personal information on https://nanurifood.com.

2. Information We Collect

When you visit our site, register an account, or make a purchase, we may collect:

Personal Identification: Name, shipping address, email address, and phone number.
Transactional Data: Order history and payment details (processed securely via third-party gateways; we do not store your credit card details directly).
Technical Data: IP address, browser type, and cookies to improve your user experience.

3. How We Use Your Data

We use your information strictly to:

Process and deliver your orders.
Manage your “Nanuri Rewards” loyalty points.
Send order updates and tracking information.
Send marketing newsletters (only if you have opted-in). You may unsubscribe at any time.

4. Cookies

We use cookies to remember your cart items and preferences. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website (e.g., the shopping cart).

5. Third-Party Disclosure

We do not sell or trade your personal information. We only share necessary data with trusted third parties to facilitate our services, such as:

Payment Processors: (e.g., iPay88, Razer, Stripe) to verify transactions.
Logistics Partners: To deliver your parcel.

6. Data Security

We implement industry-standard security measures (SSL encryption) to protect your personal information during transmission and storage. However, no method of transmission over the internet is 100% secure.