Privacy & Data Protection
Protecting your data is as important to us as food quality.
Effective Date: 10th, January 2026
1. Overview
Nanuri Food Sdn Bhd (“we”, “us”) is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy outlines how we collect, use, and safeguard your personal information on https://nanurifood.com.
2. Information We Collect
When you visit our site, register an account, or make a purchase, we may collect:
- Personal Identification: Name, shipping address, email address, and phone number.
- Transactional Data: Order history and payment details (processed securely via third-party gateways; we do not store your credit card details directly).
- Technical Data: IP address, browser type, and cookies to improve your user experience.
3. How We Use Your Data
We use your information strictly to:
- Process and deliver your orders.
- Manage your “Nanuri Rewards” loyalty points.
- Send order updates and tracking information.
- Send marketing newsletters (only if you have opted-in). You may unsubscribe at any time.
4. Cookies
We use cookies to remember your cart items and preferences. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website (e.g., the shopping cart).
5. Third-Party Disclosure
We do not sell or trade your personal information. We only share necessary data with trusted third parties to facilitate our services, such as:
- Payment Processors: (e.g., iPay88, Razer, Stripe) to verify transactions.
- Logistics Partners: To deliver your parcel.
6. Data Security
We implement industry-standard security measures (SSL encryption) to protect your personal information during transmission and storage. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Withdraw consent for marketing communications.
To exercise these rights, don’t hesitate to get in touch with our Data Officer at nanurifood.adm@gmail.com.
8. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
